- Email customer service at firstname.lastname@example.org and include your:
*Return or exchange request with a picture of the produc
- A tracking number and receipt of the returned package is required. It will help us track and process the return.
- Take your refund/exchange when the package is received.
- Orders are able to be canceled and refunded before shipping.
- Returns & exchanges must be initiated within 7 days of delivery.
- To initiate a return or exchange, please contact customer service. The return shipping address will be emailed to you. Items must be shipped back to that address.
- Items must be returned unused and undamages.
- All items priced $50 and under are final sale and cannot be returned or exchanged. No exceptions will be made.
- We do not offer Freight To Collect (FTC) service for returns. The returns will be made at your own cost.
- Shoes must be sent in box.
- Customer service may offer a cash coupon for your return. Please note, items purchased with coupons are final sale and cannot be returned or exchanged.
- Refunds will be reimbursed back to your original account -- credit card. Credit cards may take 5-7 business days to process.
- Gift Cards cannot be reloaded; used for payment outside of www.sniiikerz.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law).